Frequently Asked Questions

Frequently Asked Questions

  • What if Hammersmith Labs supplements don’t work for me?

    Hammersmith Labs covers you for a full 60 days starting from the date the product was delivered to you. If you're not 100% satisfied with your results, simply send us back your unused portion for a full refund.
    In order to return a product purchased through our site, you must contact our customer service department at support@hammersmithlabs.com.

  • Do you provide a money-back guarantee?

    Of course! In fact, we provide a full 60-day, 100% money-back guarantee. This means that we offer a complete refund (less shipping and handling) for any returned product postmarked within 60 days of the date the product was received by you. Please allow up to 5 days for the corresponding refund to be issued after the returned product has been received into our warehouse.

    *Note: for safety and security of funds transfers, paper checks cannot be issued for refunds. All refunds must be issued electronically, either directly to your issuing bank, or via PayPal. Both methods are not only safer, but faster, and free for the customer.

  • How do I know Hammersmith Labs products are safe?

    All Hammersmith Labs products are manufactured for safety in a fully temperature-controlled facility that ensures purity and accuracy of materials through inspection and evaluation at every step of production and packaging. Product purity is verified through independent 3rd party analysis. With a strong commitment to meet or exceed U.S. Government regulations, Hammersmith Labs maintains Pharmaceutical Standards of Good Manufacturing Practices (GMP´s) throughout all operations.

    Our processing & packaging equipment is the most state-of-the-art and technologically advanced equipment available on the market today. Computer controls ensure the highest standards of accuracy and quality.

    **Special note: As with any dietary supplement, exceeding recommended dosage or not following directions can lead to unwanted effects. ALWAYS consult with a certified physician before using this or any other product with which you are not familiar. By design, Hammersmith Labs products are to be used in conjunction with–not in place of–proper diet and exercise. We want you to be happy and healthy, but not at the sacrifice of responsibility.

  • Do you offer free bottles or samples?

    *Note: contests, giveaways, and similar promotions are not scheduled, and we will almost never send advanced notice. They're a total surprise. So, if free samples is what you're after, keep your eyes peeled for those emails!

  • Temerovol Ingredients:

    Vitamin D3 (as cholecalciferol) 20mcg, Magnesium (as magnesium amino acid chelate) 150mg, Zinc (as zinc amino acid chelate) 11mg, D-Aspartic Acid, Fenugreek Extract (seeds), Ashwagandha Extract (root) (2.5% withanolides), Shilajit Extract(Asphaltum puniabiiunum)(gum & resin)

    Other ingredients: Hypormellose (vegetable capsule), Brown Rice Flour, PVP K30, Magnesium Stearate.

  • What is the recommended dosage for Temerovol?

    2 Capsules once a day, with or without food and a full glass of water.

  • Prostate Support Ingredients:

    Vitamin E, Vitamin B6, Saw Palmetto Extract (fruit), Pygeum Africanum Extract (bark), Grape Seed Extract (seed), Pumpkin Seed Extract (seed), Nettle Extract (leaf), Boron (as boron amino acid chelate), Lycopene 5% (tomato)

    Other Ingredients: Gelatin (capsule), Brown Rice Flour.

  • What is the recommended dosage for Prostate Support?

    2 Capsules once a day, with or without food and a full glass of water.

  • Advanced Blood Flow Support ingredients:

    L-Citrulline DL-Malate, L-Arginine Hydrochloride, L-Arginine Alpha-ketoglutarate

    Other ingredients: Cellulose (vegetable capsule), Brown rice flour

  • What is the recommended dosage of Advanced Blood Flow Support?

    2 capsules daily with 6-8 oz of water

  • Is Temerovol addictive?

    No, Temerovol is non-addictive

  • Is Temerovol safe to take with Statins?

    Users need to consult with their physician, since there may be a potential issue particular to them when combining statins with our product(s).

  • Is Temerovol vegan and gluten-free?

    No, Capsules are made of Gelatin and Brown Rice Flour.

  • Do I need to cycle off your supplements?

    No, you do not need to cycle off our supplement(s)

  • Which payment types are accepted?

    In addition to accepting all major credit cards on-site, we also accept PayPal. Sezzle, Apple and Google Pay

  • Can I place an order over the phone?

    You can place an order over the phone with a live agent by calling 800-247-7949

  • How do I contact your customer service team directly?

    You may contact our awesome support team via live chat or phone at 800-247-7949 during normal business hours, or you may send us an email at support@hammersmithlabs.com