By using and accessing this website, hammersmithlabs.com (collectively referred to as the “Site” or “HAMMERSMITH Labs” in these Terms of Service), you (“you”, “user” or, “end user”) agree to these Terms of Service (collectively, the “Terms of Service” or “Agreement.


You agree not to modify, copy, distribute, transmit, display, perform, reproduce, publish, license, transfer, create derivative work from, sell or re-sell any content or information obtained from or through the Site.

Third-party Sites

The Site may contain links to other websites maintained by third-parties. These links are provided solely as a convenience and does not imply endorsement of, or association with, the party by HAMMERSMITH Labs.

Modifications to this Agreement.

HAMMERSMITH Labs reserves the right to change or modify any of the terms and conditions contained in this Agreement at any time. You acknowledge and agree that it is your responsibility to review the Site and these Terms of Service from time to time. Your continued use of the Site after such modifications to this Agreement will constitute acknowledgment of the modified Terms of Service and agreement to abide and be bound by the modified Terms of Service.

Termination of Uses

HAMMERSMITH Labs shall have the right to immediately terminate or suspend, in its discretion, your access to all or part of the Site with or without notice for any reason.

Limitation of Liability

In no event shall HAMMERSMITH Labs or its affiliates be liable for any indirect, incidental, special, punitive damages or consequential damages of any kind, or any damages whatsoever arising out of or related to your use of the Site, the content and other information obtained therein.
Certain jurisdictions prohibit the exclusion or limitation of liability for consequential or incidental damages, thus the above limitations may not apply to you.

Governing Law

Any disputes arising out of or related to these Terms of Service and/or any use by you of the Site shall be governed by the laws of the USA, without regard to the conflicts of laws provisions therein.

Returns and Refunds Terms & Conditions

If you purchased product or apparel through hammersmithlabs.com and would like to return it, we do have a few guidelines:

  1. Supplements and Apparel must be received by our team within 60 days of delivery.
  2. Apparel must be received by our team unworn, unwashed, with tag and in good condition.
  3. Supplement returns are only accepted if purchased through hammersmithlabs.com. We are unable to process returns, nor provide prepaid return labels for Third Party Retailer purchases.
  4. We are unable to send prepaid return labels for satisfaction-related return requests.

To make a return, simply contact our support team at support@hammersmithlabs.com within 60 days of receiving your order and you will be provided return instructions, which will include an RMA (“Return Merchandise Authorization”) number. Please only send your returned item to the address provided by a HAMMERSMITH Labs support rep, along with the corresponding RMA number. Returns sent to any other address will not be refunded.

Our return policy lasts 60 days. If 60 days have gone by since your purchase was delivered, unfortunately we can’t offer you a refund or exchange.

For safety and security of funds transfers, paper checks cannot be issued for refunds. All refunds must be issued electronically, either directly to your issuing bank, or via PayPal. Both methods are not only safer, but faster, and free for the customer.

Non-returnable items:

Gift cards
Downloadable software products

To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.  Please allow 5-8 business days for the funds to show in your bank account.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at support@hammersmithlabs.com.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@hammersmithlabs.com.


If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.


To return your product please contact us for a return address at support@hammersmithlabs.com

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will not be factored into your refund. Refunds cover only the cost of the HAMMERSMITH Labs product(s) purchased.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

SMS/MMS mobile messaging & telemarketing program privacy policy

HAMMERSMITH Labs, Inc. (hereinafter, “We,” “Us,” “Our”) is offering a mobile messaging and telemarketing program (the “Program”), which you agree to use and participate in subject to these Mobile Messaging Terms and Conditions (hereinafter “Terms”) and Privacy Policy (the Terms and Privacy Policy are referred to collectively as the “Agreement”). By opting in to or participating in any of our Programs, you accept and agree to these terms and conditions, including, without limitation, your agreement to resolve any disputes with us through binding, individual-only arbitration, as detailed in the “Dispute Resolution” section below. This Agreement is limited to the Program and is not intended to modify other Terms and Conditions or Privacy Policy(ies) that may govern the relationship between you and HAMMERSMITH Labs, Inc. in other contexts.

User Opt In: The Program allows Users to receive SMS/MMS mobile messages and voice calls from our telemarketing partners by affirmatively opting into the Program, such as through online or application-based enrollment forms. Regardless of the opt-in method you utilized to join the Program, you agree that this Agreement applies to your participation in the Program. In addition, by opting into our mobile messaging and voice call program you agree that by texting (855) 939-6324 you’re providing your electronic signature as an agreement to these terms. By participating in the Program, you agree to receive recurring automated promotional, personalized marketing text messages (e.g., SMS and MMS) and voice calls from HAMMERSMITH Labs, Inc. including text messages and voice calls that may be sent using an automatic telephone dialing system, artificial messages, pre-recorded messages, and general telemarketing practices to the phone number associated with your opt-in. Consent to receive automated marketing text messages and/or voice calls is not a condition of any purchase. While you consent to receive messages and/or voice calls using an autodialer, the foregoing shall not be interpreted to suggest or imply that any or all of our mobile messages or voice calls are sent using an automatic telephone dialing system (“ATDS” or “autodialer”).

Message frequency will vary HAMMERSMITH Labs, Inc. reserves the right to alter the frequency of messages sent at any time, so as to increase or decrease the total number of sent messages. HAMMERSMITH Labs, Inc. also reserves the right to change the short code or phone number from which messages are sent and we will notify you when we do so. Not all mobile devices or handsets may be supported and our messages may not be deliverable in all areas. HAMMERSMITH Labs, Inc., its service providers and the mobile carriers supported by the program are not liable for delayed or undelivered messages.

User Opt Out: If you do not wish to continue participating in the Program or no longer agree to this Agreement, you agree to reply STOP to any mobile message from HAMMERSMITH Labs, Inc. in order to opt out of the Program. After texting STOP, you will receive one additional message confirming that your request has been processed. You acknowledge that our text message platform may not recognize and respond to unsubscribe requests that do not include the STOP keyword command and agree that HAMMERSMITH Labs, Inc. and its service providers will have no liability for failing to honor such requests. If you unsubscribe from one of our text message programs, you may continue to receive text messages or voice calls from HAMMERSMITH Labs, Inc. through any other programs you have joined until you separately unsubscribe from those programs. Additionally, and as an example of the aforementioned, if you request to receive order updates via SMS you would need to opt out from those messages with the reply STOP separately.

Duty to Notify and Indemnify: If at any time you intend to stop using the mobile telephone number that has been used to subscribe to the Program, including canceling your service plan or selling or transferring the phone number to another party, you agree that you will complete the User Opt Out process set forth above prior to ending your use of the mobile telephone number. You understand and agree that your agreement to do so is a material part of these terms and conditions. You further agree that, if you discontinue the use of your mobile telephone number without notifying Us of such change, you agree that you will be responsible for all costs (including attorneys’ fees) and liabilities incurred by Us, or any party that assists in the delivery of the mobile messages, as a result of claims brought by individual(s) who are later assigned that mobile telephone number. This duty and agreement shall survive any cancellation or termination of your agreement to participate in any of our Programs.


Program Description: Without limiting the scope of the Program, users that opt into the Program can expect to receive promotional marketing messages and/or voice calls for all our dietary supplements and apparel lines. If at any point HAMMERSMITH Labs Inc. participates in selling different product lines this reference will be updated accordingly.

Cost and Frequency: Message and data rates may apply. The Program involves recurring mobile messages, and additional mobile messages may be sent periodically based on your interaction with Us. You agree that you are solely responsible for all message, and data charges and usage feels that apply to mobile messages or incoming voice calls. All such charges are billed by and payable to your mobile service provider.

For support regarding the Program, text “HELP” to the number you received messages from or email us at support@hammersmithlabs.com. Please note that the use of this email address is not an acceptable method of opting out of the program. Opt outs must be submitted in accordance with the procedures set forth above.

MMS Disclosure: The Program will send SMS Fallback Messages if your mobile device does not support MMS messaging.

Our Disclaimer of Warranty: The Program is offered on an “as-is” basis and may not be available in all areas at all times and may not continue to work in the event of product, software, coverage or other changes made by your wireless carrier. We will not be liable for any delays or failures in the receipt of any mobile messages connected with this Program. Delivery of mobile messages is subject to effective transmission from your wireless service provider/network operator and is outside of Our control.

Participant Requirements: You must have a wireless device of your own, capable of two-way messaging, be using a participating wireless carrier, and be a wireless service subscriber with text messaging service. Not all cellular phone providers carry the necessary service to participate. Check your phone capabilities for specific text messaging instructions.

Age Restriction: You may not use or engage with the Platform if you are under thirteen (13) years of age. If you use or engage with the Platform and are between the ages of thirteen (13) and eighteen (18) years of age, you must have your parent’s or legal guardian’s permission to do so. By using or engaging with the Platform, you acknowledge and agree that you are not under the age of thirteen (13) years, are between the ages of thirteen (13) and eighteen (18) and have your parent’s or legal guardian’s permission to use or engage with the Platform, or are of adult age in your jurisdiction. By using or engaging with the Platform, you also acknowledge and agree that you are permitted by your jurisdiction’s Applicable Law to use and/or engage with the Platform.

Prohibited Content: You acknowledge and agree to not reply with any prohibited content over the Platform. Prohibited content includes anything prohibited by Applicable Law in the jurisdiction from which the message is sent.

Dispute Resolution: In the event that there is a dispute, claim, or controversy between you and HAMMERSMITH Labs, Inc., or between you and our SMS/MMS Platform provider or our third-party telemarketing service provider acting on Our behalf to transmit the mobile messages or make voice calls within the scope of the Program, arising out of or relating to federal or state statutory claims, common law claims, this Agreement, or the breach, termination, enforcement, interpretation or validity thereof, including the determination of the scope or applicability of this Agreement to arbitrate, such dispute, claim, or controversy will be, to the fullest extent permitted by law, determined by arbitration in before one arbitrator.

The parties agree to submit the dispute to binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association (“AAA”) then in effect. Except as otherwise provided herein, the arbitrator shall apply the substantive laws of the Federal Judicial Circuit in which HAMMERSMITH Labs, Inc.’s principal place of business is located, without regard to its conflict of laws.

You understand and agree that, by agreeing to these Terms, you and HAMMERSMITH Labs, Inc. are each waiving the right to a trial by jury or to participate in a class action and that these Terms shall be subject to and governed by the laws applicable in the state of California according to the Federal Arbitration Act.

Miscellaneous: You warrant and represent to Us that you have all necessary rights, power, and authority to agree to these Terms and perform your obligations hereunder, and nothing contained in this Agreement or in the performance of such obligations will place you in breach of any other contract or obligation. The failure of either party to exercise in any respect any right provided for herein will not be deemed a waiver of any further rights hereunder. If any provision of this Agreement is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect and enforceable. Any new features, changes, updates or improvements of the Program shall be subject to this Agreement unless explicitly stated otherwise in writing. We reserve the right to change this Agreement from time to time. Any updates to this Agreement shall be communicated to you. You acknowledge your responsibility to review this Agreement from time to time and to be aware of any such changes. By continuing to participate in the Program after any such changes, you accept this Agreement, as modified.